Refund Policy

Returns & Refunds

  • For any reason, any item can be returned to Impression2u within 14 days of the purchase date. 
  • Requesting a Return Authorization (RA) for the full or partial order only takes a minute. 
  • Usually instantly, we will send you an email with your RA # and PDF return shipping label.
  • Please print the PDF file of the shipping label. 
  • Place it on the box, then drop the box off at any location or give your returning package to your UPS delivery person
  • Returns cannot be processed without a Return Authorization (RA). 
  • Multiple return requests on the same order will be reviewed and may be refused. 
  • We send one Return Authorization (RA) number for all items being returned and a return address. 
  • Items that have been altered or washed cannot be returned. 
  • Inspection of the returned items can take 5 - 10 business days.
  • Combining your shipping time, inspection time, and your bank's credit processing time it could take 7-21 days to have your refund issued. 
  • If the return label is not used for any reason, you must return the items at your own expense.
  • Restocking fee.
  • Shipping fees (if any) are not refunded.
  • We are unable to accept any returns on underwear (boxers, briefs, thongs, etc.), face covers, or any item marked Final Sale.