Returns & Refunds
- For any reason, any item can be returned to Impression2u within 14 days of the purchase date.
- Requesting a Return Authorization (RA) for the full or partial order only takes a minute.
- Usually instantly, we will send you an email with your RA # and PDF return shipping label.
- Please print the PDF file of the shipping label.
- Place it on the box, then drop the box off at any location or give your returning package to your UPS delivery person
- Returns cannot be processed without a Return Authorization (RA).
- Multiple return requests on the same order will be reviewed and may be refused.
- We send one Return Authorization (RA) number for all items being returned and a return address.
- Items that have been altered or washed cannot be returned.
- Inspection of the returned items can take 5 - 10 business days.
- Combining your shipping time, inspection time, and your bank's credit processing time it could take 7-21 days to have your refund issued.
- If the return label is not used for any reason, you must return the items at your own expense.
- Restocking fee.
- Shipping fees (if any) are not refunded.
- We are unable to accept any returns on underwear (boxers, briefs, thongs, etc.), face covers, or any item marked Final Sale.